Normally I don’t make more than a couple of blog posts a week, and rarely one right after the other on the same day. This is just one of those times where I had something I felt was important to say.
Yesterday, Palladium Books posted their weekly update. In this update, the company president Kevin Siembieda described how he had been doing some market research, and the conclusions he reached from this research is that 90% of his fanbase want nothing to change with Palladium Books.
According to Siembieda:
“It also made something else very, very clear: a) That many of Palladium’s relentless critics are, not customers (i.e. they do not buy or play our games in the first place); b) some are outsiders who have never actually played our games and point out what they think they see as weaknesses and problems (i.e. comments like, “the game system is broken”); c) some have different tastes and prefer other styles of role-playing rules (resulting in comments like, “the world settings are great, but the rules suck,” or “I wish Palladium would change their rules to be more like Game X”); and d) some are dissatisfied with our product, me or the company. That’s okay.”
If I’m reading this right, Kevin Siembieda is basically saying “if you criticise Palladium books, you are neither a customer nor a fan.”
Mr. Siembieda, with all due respect, you are wrong.
Wrong in a very meaningful and significant way. I have no idea where the numbers you’re getting on your post come from, but I can tell you that I personally have met hundreds of Palladium fans that want things to change. I personally have listened to dozens of gamers describe their love for Palladium’s IPs (particularly Rifts and Robotech), but bemoan the fact that the system for these games is ancient, outmoded, and is in desperate need of an overhaul.
Honestly, I can’t think of any other way to actually get the message across other than by taking a page out of Palladium’s own playbook and making a sincere appeal to the gaming community.
If you consider yourself a Palladium Books fan (current, or lapsed) or a Palladium Books customer (having bought books from them or planning to buy books from them), then please, for the love of the Elder Gods COMMENT ON THIS POST so we can let Kevin know how we feel.
I personally consider myself both a fan and a customer of Palladium Books… and although I certainly have my own issues with the company’s history and practices, I definitely respect their legacy and I definitely want my voice to be heard.
At the end of the day, this is meant to be constructive–a way to point out that Palladium’s recent post is simply in error.
Understanding your fanbase is a basic foundation of any publisher in the gaming industry. This is an issue that MATTERS. I’m asking you, gentle reader, to make your mark. I’m challenging you to step up alongside me and make a statement. Add a comment, as short or as long as you want. I’m listening… and I can only hope that our combined voice will reach Kevin’s ears as well.